All Systems Operational

Updated a few seconds ago

Axis Website




Operational

PayCloud




Operational

Mobile Point of Sale




Operational

Hosted Office




Operational

Mobile Apps




Operational

CE Payments




Operational

External Services

Azure

Cloudflare

Salesforce

SendGrid

Twilio

Scheduled Maintenance

System MaintenancePlanned Maintenance

Schedule

July 25, 2022 12:00AM - 3:00AM EDT

Components

Axis Website, PayCloud

Locations

Login Service, Tee Times, Online Member Statements, Email Editor

Description

We are scheduled to undergo infrastructure maintenance from midnight to 3AM EDT the evening on Sunday, 7/24/22. Axis Websites and Paycloud Online Payment Portal will be inaccessible during this time. We apologize for the inconvenience. Thank you for being a valued Clubessential customer!

1

Incidents Last 30 Days

6

Days Since Last Incident

-

Days Until Next Maintenance

History (Last 7 days)

Hosted Environment Connectivity and SlownessOperational

Incident Status

Operational


Components

Mobile Point of Sale, Hosted Office, Mobile Apps


Locations

RDP Access, Mobile Ordering, Printing



November 28, 2022 9:53AM EST
[Investigating] There are reports of slowness and connectivity issues in our hosted environment. We are currently investigating these issues and will update you with new information as we get it.

November 28, 2022 10:13AM EST
[Investigating] There are reports of slowness and connectivity issues in our hosted environment. We are currently investigating these issues and will update you with new information as we get it.

November 28, 2022 11:33AM EST
[Monitoring] The environment seems to be improving. There was some storage latency in our data center that holds our hosted environments. We are still spot-checking but as of this moment, continue to see improvements.

November 28, 2022 4:25PM EST
[Monitoring] Our data center has identified the cause of degraded performance affecting our hosted environments. To completely resolve this issue, an emergency update will be pushed at 20:00 MST 11.28.2022. The environment is currently stable from our observations. We will continue to monitor the situation and provide any additional updates as we receive them.

November 29, 2022 4:08PM EST
[Resolved] The emergency update was pushed at 20:00 MST 11.28.2022 to resolve the performance issues we saw from our data center yesterday. The environment has been confirmed as stable and functioning as intended. This issue has been marked as resolved.