All Systems Operational

Updated a few seconds ago

Axis Website




Operational

PayCloud




Operational

Mobile Point of Sale




Operational

Hosted Office




Operational

Mobile Apps




Operational

CE Payments




Operational

External Services

Azure

Cloudflare

Salesforce

SendGrid

Twilio

Scheduled Maintenance

System MaintenancePlanned Maintenance

Schedule

July 25, 2022 12:00AM - 3:00AM EDT

Components

Axis Website, PayCloud

Locations

Login Service, Tee Times, Online Member Statements, Email Editor

Description

We are scheduled to undergo infrastructure maintenance from midnight to 3AM EDT the evening on Sunday, 7/24/22. Axis Websites and Paycloud Online Payment Portal will be inaccessible during this time. We apologize for the inconvenience. Thank you for being a valued Clubessential customer!

1

Incidents Last 30 Days

1

Days Since Last Incident

-

Days Until Next Maintenance

History (Last 7 days)

Website / Online Payment Platform Login issuesService Disruption

Incident Status

Service Disruption


Components

Axis Website, PayCloud, Mobile Point of Sale, Mobile Apps, CE Payments


Locations

Login Service, Online Payments



September 27, 2022 3:52PM EDT
[Investigating] We are currently aware of issues relating to our website access and online payment platform syncing. Our development teams are working diligently to get this resolved. We'll let you know as soon as we are operational. We apologize for this inconvenience to you and your members.

September 27, 2022 3:59PM EDT
[Monitoring] We continue to monitor the situation to confirm resolution.

September 28, 2022 10:13AM EDT
[Resolved] We have confirmed the resolution of this issue and have identified the root cause. According to our data center, there was a network issue in one of the hosts. Once the network issue was resolved, we saw services return.