All Systems Operational

Updated a few seconds ago

Axis Website




Operational

PayCloud




Operational

Mobile Point of Sale




Operational

Hosted Office




Operational

Mobile Apps




Operational

CE Payments




Operational

External Services

Scheduled Maintenance

System MaintenancePlanned Maintenance

Schedule

July 25, 2022 12:00AM - 3:00AM EDT

Components

Axis Website, PayCloud

Locations

Login Service, Tee Times, Online Member Statements, Email Editor

Description

We are scheduled to undergo infrastructure maintenance from midnight to 3AM EDT the evening on Sunday, 7/24/22. Axis Websites and Paycloud Online Payment Portal will be inaccessible during this time. We apologize for the inconvenience. Thank you for being a valued Clubessential customer!

Schedule

May 21, 2023 11:00PM - May 22, 2023 4:00AM EDT

Components

Mobile Point of Sale, Hosted Office, Mobile Apps

Locations

POS, CMA, RDP Access, Mobile Ordering, Printing

Description

Dear Client, Clubessential will be updating our infrastructure on the 21st of May starting at 11pm ET. The only main production application that will be offline is our Back Office or CMA application. It will be offline from 3:00am ET to 4:00am ET. Clubs will not be able to access CMA during this time. We apologize for any inconvenience this may cause. Sincerely, Clubessential Support

1

Incidents Last 30 Days

5

Days Since Last Incident

-

Days Until Next Maintenance

History (Last 7 days)

Incident Status

Operational


Components

Axis Website


Locations

Spa/Provider Systems




December 1, 2023 9:02AM EST
[Investigating] Our team is aware of the webpage errors presenting on the New Spa/Provider page and are actively researching fixes. Please check back here for updates.

December 1, 2023 9:26AM EST
[Resolved] Our Development team was able to identify and mitigate the issue causing webpage errors on the Spa/Provider Sytem. Everything is functioning as it should at this time.